Change is coming to public transportation and in the widening recognition that the “information everywhere” world will utterly disrupt the status quo.
Technology has brought us smart phones, real-time planning, open traffic data, and social customer service. For the first time, the traveller now has more readily available information than the operator.
The proportion of the global population living in urban areas continues to rise faster than capacity on roads, rail and other types of transport and technology will play a crucial role in changing the way we travel.
This fundamental shift offers consumers real choice based on a picture of alternative travel, comparative pricing and current network status will demand ever evolving changes to the way these services and information are delivered if they are going to remain effective. All of this can add up to a mountain to climb.
If you feel you would benefit from hiring an expert in the field - anything from an Architect to an Executive - to guide you on that journey then don’t hesitate to reach out, on LinkedIn, to our MD Paul Belton to have a discussion.